Rekor Help Center - Knowledge Base & Customer Support
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Rekor Scout®
Rekor Scout®
Getting Started
Tips and Tricks
Dashboard
Agent
Webserver
Billing
Release Notes and Updates
Scout FAQ's
Rekor Discover™
Getting Started
Class, Count, and Speed (CCS)
Vehicle Insite
Release Notes and Updates
FAQs and Troubleshooting Steps
Rekor Command™
Getting Started
Getting Started (Tablet)
Live Map (Desktop)
Incident Management (Desktop)
Incident Management (Tablet)
Account Management
Data Hub (Desktop)
Live Map (Tablet)
Release Notes and Updates
Rekor CarCheck®
Getting Started
Tips and Tricks
Billing
Release Notes and Updates
Vehicle Recognition SDK
Tips and Tricks
Getting Started
Rekor Edge Pro
Getting Started
Installation and Mounting
Configuration and Calibration
Release Notes and Updates
Edge Pro FAQ's
Company
Policies and Security
Rekor Edge Max
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Rekor Help Center - Knowledge Base & Customer Support
Rekor Scout®
Rekor Scout®
Getting Started
Tips and Tricks
Dashboard
Agent
Webserver
Billing
Release Notes and Updates
Scout FAQ's
Rekor Discover™
Getting Started
Class, Count, and Speed (CCS)
Vehicle Insite
Release Notes and Updates
FAQs and Troubleshooting Steps
Rekor Command™
Getting Started
Getting Started (Tablet)
Live Map (Desktop)
Incident Management (Desktop)
Incident Management (Tablet)
Account Management
Data Hub (Desktop)
Live Map (Tablet)
Release Notes and Updates
Rekor CarCheck®
Getting Started
Tips and Tricks
Billing
Release Notes and Updates
Vehicle Recognition SDK
Tips and Tricks
Getting Started
Rekor Edge Pro
Getting Started
Installation and Mounting
Configuration and Calibration
Release Notes and Updates
Edge Pro FAQ's
Company
Policies and Security
Rekor Edge Max
Rekor Scout®
Rekor Scout® enables accurate license plate and vehicle recognition on nearly any IP, traffic, or security camera.
Getting Started
What cameras work with Rekor Scout®?
How do I install a web-server for Rekor Scout® to use on-premise?
How can I manage my Rekor Scout® Agent(s)?
How do I configure Rekor Scout® to ignore parked cars?
How do I enable video recording on the Rekor Scout® Agent?
How do I set up the Cloud for Rekor Scout®
Why am I getting an error when enabling GPU acceleration for SDK or Agent software?
How do I integrate my application with Rekor Scout®?
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Tips and Tricks
How do I restart the Rekor Scout® Agent?
How do I adjust the time format on a plate export?
Can I add custom branding to Rekor software?
Preventing Duplicate Exports to Evidence.com
Dashboard
Where do I access video footage in Rekor Scout®?
Where can I manage my account information in Rekor Scout®?
Where can I access my alerts in Rekor Scout®?
How to use Alert lists in the Rekor Scout® dashboard?
What is the Rekor Scout® Dashboard?
What can I do with Advanced Search in the Rekor Scout® dashboard?
What are the Quick View Panels in the Rekor Scout® dashboard?
Where can I find my latest plate reads in the Rekor Scout® dashboard?
What information can I find on the Statistics Page in the Rekor Scout® dashboard?
What is the Dashboard Configuration Menu?
How do I search for a license plate in Rekor Scout®?
What is in the Billing and Licenses menu?
What can I use the Search Audit Page for?
What does the Guides and Support page help with?
What is on the Analytic Reports page?
What are Top Sites of the Week?
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Agent
How do I set up NVIDIA GPU acceleration in Rekor Scout®?
How do I retrieve images from the Rekor Scout® Agent?
What are the Rekor Scout® Agent configuration properties?
What is the Rekor Scout® Agent?
How do I fix a remote Rekor Scout® Agent connection error?
What are the minimum system requirements for the Rekor Scout® Agent?
How do I configure my camera streams?
How many streams can my computer handle simultaneously?
Rekor Scout® Speed Benchmarks
How do I set up real-time group results?
How do I install the Rekor Scout® Agent?
Issues with the 'masking' feature
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Webserver
Is there a REST API for Rekor Scout®?
How do I receive data to my custom application from Rekor Scout® using WebHooks?
How to add GPS coordinates?
Billing
How am I charged for Rekor Scout®?
How do I cancel my Rekor Scout® or Rekor CarCheck® subscription?
How to add TAX ID/VAT number to Rekor Scout® subscription invoice
Release Notes and Updates
Rekor Scout™ Release Notes - January 2025 (Web v1.13.0)
Rekor Scout® Release Notes - December 2024 (Agent 4.1.13)
Rekor Scout® Release Notes - June 2024 (Agent 4.1.12)
Rekor Scout® Release Notes - May 2024 (Agent 4.1.9, 4.1.10 & 5.0)
Rekor Scout® Release Notes - April 2024 (Agent 4.1.8)
Rekor Scout® Release Notes - March 2024 (Scout SaaS 1.10.0)
Rekor Scout® Release Notes - February 2024 (Scout SaaS 1.9.1)
Rekor Scout® Release Notes - July 2023 (Web 1.9.0)
Rekor Scout® Release Notes - Aug 2023 (Agent 4.1.7)
Rekor Scout® Release Notes - May 2023
Rekor Scout® Release Notes - March 2023
Rekor Scout® Release Notes - November 2022
Rekor Scout® Release Notes - October 2022
Rekor Scout® Release Notes - September 2022
Rekor Scout® Release Notes - May 2022
Rekor Scout® Release Notes - April 2022
Rekor Scout® Release Notes - December 2021
Rekor Scout® Release Notes - October 2021
Rekor Scout® Release Notes - September 2021
Rekor Scout® Release Notes - June 2021
Rekor Scout® Release Notes - July 2020
Rekor Scout® Release Notes - September 2019
Rekor Scout® Release Notes - July 2019
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Scout FAQ's
How do I share data with another Rekor Scout® user?
How to redeem your Rekor Scout Agent codes
What license plate capture data is persisted for how long?
