Issue: When exporting to integration and selecting evidence.com, the images and videos are sent correctly. However, the same information is repeatedly sent every 30 minutes, leading to unnecessary duplicates of the same photos and videos.
To prevent repeated exports to Evidence.com, follow these steps:
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Edit the Integration Filter:
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Go to Scout Dashboard > Configuration > Integrations.
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Select the Evidence.com integration.
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Add a custom tag (e.g.,
exported-evidence) to each detection upon export. -
Modify the filter condition to exclude detections that already have this tag:
NOT tags:exported-evidence
This prevents re-exporting detections that have already been exported.
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Enable Post-Export Tagging (if not already configured):
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In the integration settings, enable tagging after export.
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Use the same tag (
exported-evidence) to track processed detections.
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Review Export Scheduling:
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Ensure that the export schedule uses dynamic filters (e.g., time range or detection ID) instead of exporting all detections unconditionally.
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Once these changes are made, duplicate exports will not occur.