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      1. Rekor Help Center - Knowledge Base & Customer Support
      2. Rekor Scout®
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      What does the Guides and Support page help with?

      The Guides and Support page is a resource center for you to start setting up and configuring your system

      TABLE OF CONTENTS

      The Guides and Support page is a resource center for you to start setting up and configuring your system, covering both hardware and software related topics. More advanced Scout guides are available.

      Overview of “Guides and Support” resource center page

      Place your Camera

      Camera placement is the most important factor that affects the LPR accuracy and performance. Proper installation procedures can be found in the Camera Placement Guide.

      Scout Agent

      The Scout Agent is a service that runs as a background task and it can either be installed on Axis cameras or on a local server.

      • Axis camera agents install directly onto the camera and manage video stream transfer to the cloud for processing and storage. A Scout Commercial account is needed to use the Axis agent. Users will also be charged an additional $30/month for Axis processing.

      • The local agent runs on Windows, Ubuntu, and Docker. The software receives video streams from one or more IP cameras, analyzes the data for license plates, and sends information to the cloud. A dedicated PC or server is recommended for this type of agent due to high CPU requirements and usage.

      You will have access to instructions regarding the installation of any of the recommended operation systems listed in the figure above on the Guides and Support page.