How to cancel your Rekor Scout or Carcheck API subscription

Canceling your subscription is just as easy as to create it

To cancel your subscription:

  • Navigate to
  • Click on the "Sign In" link on the top right.
    RekorSubscription.openalpr web site sign in
  • Sign in using the credential related to the subscription you would like to cancel.
  • Once logged in, navigate to the menu item "Billing & Subscription" at the bottom of the menu bar.
    RekorSubscription.billing and subscriptions
  • Select the subscription you would like to update.
    RekorSubscription.manage subscription
  • Select "Cancel".
    RekorSubscription.cancel link
  • Please help us understand why you need to cancel by providing an explanation that will help us make our service better in the future.
    The confirmation page shows when the cancellation will take effect.
    RekorSubscription.reason for cancellation
  • You can always retract that cancellation request before the effective date by clicking on the "Remove scheduled cancellation" link on the top of the subscription details.
    RekorSubscription.remove cancellation