How do I reset my password?

If you forgot your password, follow these instructions:

  1. From the Login screen, press the Forgot password? link.
    The Forget password screen appears.

    Forgot-password
  2. In the Email address field, enter your email address.
  3. Press Continue.
  4. Check your email for a message prompting your password reset*
    * If this is the first correspondence between you and the Rekor Command™ platform, it is possible that the message may be in your spam folder.
    Reset Password Email
  5. Press the link in the email.
  6. You are redirected to the website and prompted to enter a new password.
  7. Confirm your new password in the space provided.
    The system lets you know if you have made a mistake.
  8. Press the arrow to reset. You are returned to the log-in screen.