Rekor Help Center - Knowledge Base & Customer Support
Go to rekor.ai
Open a ticket
Go to Customer Portal
Policies and Security
Rekor Scout®
Getting Started
Tips and Tricks
Dashboard
Agent
Webserver
Billing
Release Notes and Updates
Scout FAQ's
Rekor Discover™
Getting Started
Class, Count, and Speed (CCS)
Vehicle Insite
Release Notes and Updates
FAQs and Troubleshooting Steps
Rekor Command™
Getting Started
Getting Started (Tablet)
Live Map (Desktop)
Incident Management (Desktop)
Incident Management (Tablet)
Account Management
Data Hub (Desktop)
Live Map (Tablet)
Release Notes and Updates
Rekor CarCheck®
Getting Started
Tips and Tricks
Billing
Release Notes and Updates
Vehicle Recognition SDK
Tips and Tricks
Getting Started
Rekor Edge Pro
Getting Started
Installation and Mounting
ALPR Configuration
Release Notes and Updates
Edge Pro FAQ's
Company
Policies and Security
Rekor Edge Max
Back to home
Rekor Help Center - Knowledge Base & Customer Support
Company
Policies and Security
Rekor Scout®
Getting Started
Tips and Tricks
Dashboard
Agent
Webserver
Billing
Release Notes and Updates
Scout FAQ's
Rekor Discover™
Getting Started
Class, Count, and Speed (CCS)
Vehicle Insite
Release Notes and Updates
FAQs and Troubleshooting Steps
Rekor Command™
Getting Started
Getting Started (Tablet)
Live Map (Desktop)
Incident Management (Desktop)
Incident Management (Tablet)
Account Management
Data Hub (Desktop)
Live Map (Tablet)
Release Notes and Updates
Rekor CarCheck®
Getting Started
Tips and Tricks
Billing
Release Notes and Updates
Vehicle Recognition SDK
Tips and Tricks
Getting Started
Rekor Edge Pro
Getting Started
Installation and Mounting
ALPR Configuration
Release Notes and Updates
Edge Pro FAQ's
Company
Policies and Security
Rekor Edge Max
What SLAs should I expect from Rekor Technical Support?
The Rekor Technical Support has published their Service Level Agreements and associated expectations in this document:
Rekor Support SLA